Senior LV= Insurance Claims Team Visit Gelder Group
Gelder Group’s Insurance Division recently welcomed LV=’s Brian Hodge, Head of Claims Operations; Chris Payne, Head of Networks & Engineering; and Kelly Smith, Head of Home Claims, to spend a day at its head office in Lincoln. They spent time speaking with Gelder Group’s LV= team and gaining greater insight into the Gelder claim process […]
Gelder Group and LV= Strengthen Home Claims Partnership
Gelder Group and LV= General Insurance have signed a new five-year contract that will see Gelder Group provide validation and fulfilment services on around 3,000 home claims annually. The multi-million pound partnering agreement, further strengthens the relationship between the two businesses, that dates back to 2016. On the signing of the agreement Group CEO Steve […]
LV= Treasure Hunt
Staff from our Insurance offices took part in the LV= Treasure hunt last week which raised £8,230 in aid of Family Action and Lighthouse Club. While our enthusiastic staff didn’t win they enjoyed a day out in Birmingham, racing from place to place and having fun.
Gelder Group achieve LV=’s Green Heart Standard
Gelder Group are one of the first 3 companies to be awarded the ‘Green Heart Standard’. In order to achieve the standard Gelder Group had to demonstrate our green credentials across the core principles set by LV= of: Reducing environmental impact Supporting social enterprises Displaying diversity and equality in the workforce Promoting mental health awareness […]
Insurance, Repair & Renovation Order Book tops £5m
During the past 6 months Gelder Group’s Insurance Repair & Renovation Division has seen a 50% increase in claim numbers, leading to the order book value of over £5m, the highest it’s been in several years. On the increase Louisa Sharpe, Director is responsible for the division comments: Despite rationalising some of our Insurance work […]
Premier League Referee Kevin Friend referee’s U15’s team as a thank you to the Gelder Insurance Team
Following a successful completion of the insurance building works to Premier League referee Kevin Friend’s property for insurer LV=, Kevin as a thank you, agreed to referee an under 15’s match for Contract Manager Glenn Simpson’s son, Ollie’s team. Kevin took charge of the Eastwood V Notts County under 15’s match on Sunday 3rd April, […]
Insurance Repair and Renovation order book reaches 5 year high
A back log of delayed property claims caused by the Covid-19 lockdown coupled with a surge of February flood claims still in the system has seen a spike in instructions to Gelder Group’s Insurance Repair and Renovation Division. On the spike, Head of the Division and Group Director Louisa Sharpe comments: Despite working throughout the […]
Insurance team pull out the stops to get Hairdressers open for 4th July
The team at Gelder Group’s Insurance Repair and Renovation department have been working to restore properties for policy holders who are desperately trying to get back to normal, and in the case of Mr & Mrs Clancy who are urgently trying to get back to work in their hairdressers. Work was postponed due to the […]
Insurance Division secure FSQS Certification
Gelder Group’s Insurance Repair and Renovation department have yet again achieved FSQS certification from Hellios. FSQS (Financial Services Qualification System) is a community of financial institutions including banks, building societies, insurance companies and investment services, collaborating to agree a single standard for collecting the increasing amount and complexity of third party information needed to demonstrate […]
Specialist Subsidence Team
With rainfall not yet returning to normal levels and coupled with 2018’s record dry summer, the UK has seen a 400% spike in insurance subsidence claims, the biggest surge in subsidence claims since 2013. Having your major asset affected by subsidence isn’t much fun. It’s expensive and much like most flooding, properties are left with […]