News related to: Lloyds Banking Group

IRR Department Celebrates

CII Accredited

Working alongside large insurance companies and networks, our IRR (Insurance, Renovation and Repair) department is constantly being assessed via rigorous annual audits and regular monitoring. The most recent audits carried out by LV= and Lloyds Banking Group have both been confirmed as green, for the second consecutive year!

On the audit results, Louisa Sharpe (head of the department), commented:

These results reflect the hard work and dedication shown by the whole insurance team during an exceptionally busy year following several storms and surge events.

Louisa has recently achieved her Chartered Insurance Institute certification, and plans are now underway to see all claims handlers start the CII course and achieve the qualification. Louisa commented:

It’s given me a great insight into the insurance world and I look forward to supporting the Claims Managers through their CII journey.

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